• 02
  • JUL
  • 2012
Management consulting: Ways to increase client satisfaction

70% of clients who engaged consultants (including management consultants) were not fully satisfied with their project results, according to a global consulting client satisfaction study, undertaken by the RFP Company in 2011. more

Views: 1602 - Comments: 0
  • 26
  • JUN
  • 2012

Don't be blind to your telecoms spend

Don't be blind to your telecoms spend

Managing telecoms spend used to be easier. The increasing diversity of services used by organisations means that they are losing track of potential savings. Companies must maintain visibility to keep costs under control. more

Views: 1534 - Comments: 0
  • 30
  • MAY
  • 2012

Buyers baffled by airline charges

Buyers baffled by airline charges

Managing business travel spend is becoming increasingly challenging due to the multiplication in fare types on top of new airline ancillary fees and credit card booking charges. more

Views: 1480 - Comments: 0
  • 16
  • AUG
  • 2011
Recessionary procurement - what will happen this time round?

The phrase 'double-dip recession' has been bandied around ever since the global economy began its steady (yet painfully slow) recovery from the financial turmoil of 2008. While market pessimists have forecast a return to negative economic growth for the past few years, the events of recent weeks suggest that the slippery slope back into recession may be closer than we thought. more

Views: 1322 - Comments: 0
  • 31
  • MAY
  • 2011
Procurement GPS: Sourcing Decisions - cash or competency?

First companies outsourced to save money. If the supplier could do it more cheaply then they could have the business. Being the cynic that I am, it does beg the question of how these organisations were able to cost internal and external alternatives accurately... more

Views: 1691 - Comments: 7
  • 26
  • APR
  • 2011
Procurement GPS: Strategic Cost Management - bandits or businessmen?

Ruskin was right when he said you get what you pay for, but sometimes it's worse than that and you get what you deserve. Expecting to make your business grow through a strategy of reduction gets you only so far and it is often the preserve of the one-trick pony. more

Views: 2465 - Comments: 10
  • 21
  • APR
  • 2011
When wheat makes weathermen of buyers: cost modelling unexpected events

Droughts in North America and Europe are drying up wheat supplies. How prepared should category managers be for such unexpected events? more

Views: 1554 - Comments: 0
  • 23
  • SEP
  • 2010
How to avoid sky-high travel costs

The global recovery has seen a rapid rise in business travel over the last year and increased demand has placed an additional need for companies to develop travel procurement practices that don't fall victim to the market. more

Views: 6057 - Comments: 3